Make sure that any old damage, such as dents or scratches, is fully documented in the rental car handover report.

In principle, we recommend that you always record and document vehicle defects by photo or video. If you notice additional damage on collection that is not recorded in the rental car handover report, have the rental company record it. Otherwise, the rental company may charge you for this as new damage when you return the vehicle.

Check that the fuel level and kilometre reading match the information in the rental agreement. As a general rule, we recommend that you keep the last fuel receipt (especially when returning a rental car outside opening hours) in order to be able to prove the final fuel level. A photo of the speedometer reading at the time of return can also be helpful.

All agreements should always be recorded in writing and never signed blindly. This applies not only to the rental agreement, but also to the handover report.